RMA 服務(wù)
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Error Code Table
Note: Hang up = Blue screen or system freeze
| System issue (S *) | |||||
| S1 | S2 | S3 | S4 | S5 | S6 |
| No Power | No Display | Hang up (Before entering OS) | Hang up (during entering OS) | Hang up (after entering OS) |
Auto Reboot |
 |
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| Compatible issue (C *) | |||||
| C1 | C2 | C3 | C4 | C5 | C6 |
| Storage Device | Power Source | USB peripheral | Memory Module | Add on cards | Others |
|
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| Function issue (F *) | |||||
| F1 | F2 | F3 | F4 | F5 | F6 |
| Touch | Display | USB peripheral | Ethernet | Express Card | Others |
|
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| Software/ Firmware issue (SF *) | |||||
| SF1 | SF2 | SF3 | SF4 | SF5 | SF6 |
| Driver | Application program | BIOS | Others | - | - |
|
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| Appearance issue (A *) | |||||
| A1 | A2 | A3 | A4 | A5 | A6 |
| Panel / Touch damage | Enclosure / Housing Damage | Connector damage | Cable damage | Others damage | - |
Note
- OS : Operation System such as (Windows/ Linux.....).
- If it is a compatible issue, please put relative devices part no. on "Remark column".
- If possible, please share the damaged appearance location picture to enhance analysis turnaround time.
- Please share your detail failure symptom if available. Your assistance is highly appreciated.
